Front Desk & Visitor Services Specialist

Talentify; Peoria Heights (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify in Peoria Heights, IL is seeking a friendly, detail-oriented front desk receptionist to provide exceptional customer service. You will answer calls, welcome visitors, assist residents and staff, and perform light administrative tasks.

This role emphasizes reliability, professionalism, and the ability to multitask in a busy environment, while maintaining security and accurate filing. Strong Microsoft Office skills and clear communication are essential.

Qualifications

• High school diploma or equivalent required.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful and proactive in solving issues.

Responsibilities

• Answers, screens and forwards calls using the telephone switchboard.
• Greets visitors entering the facility and directs or escorts them.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and monitoring access.
• Maintains filing system and files correspondences.
• Receives and sorts daily mail/deliveries.
• Reports issues or concerns to the Administrator.
• Other duties as assigned.

Skills

Multi-tasking

Prioritization

Work under pressure

Professional appearance

Resourceful

Tactful

Proactive

Education

High school diploma

Tools

Microsoft Office

Job description

Talentify in Peoria Heights, IL is seeking a friendly, detail-oriented front desk receptionist to provide exceptional customer service. You will answer calls, welcome visitors, assist residents and staff, and perform light administrative tasks.

This role emphasizes reliability, professionalism, and the ability to multitask in a busy environment, while maintaining security and accurate filing. Strong Microsoft Office skills and clear communication are essential.