Front Desk & Visitor Services Coordinator

Apploi; Wauconda (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Apploi is seeking a courteous receptionist to deliver frontline service at our Illinois facility. You will answer calls, greet visitors, assist residents and families, and support daily administrative tasks.

The role requires a high school diploma, proficiency in Microsoft Office, and the ability to multitask under pressure. A professional appearance and proactive attitude are essential to maintain security and smooth operations.

Qualifications

• High school diploma or equivalent required.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful and proactive in addressing issues.

Responsibilities

• Answer, screen and forward calls on the telephone switchboard.
• Greet visitors and direct or escort them to their destination.
• Assist residents, family members, employees and visitors as needed.
• Perform general administrative tasks (word processing, data entry).
• Maintain security by following procedures and monitoring access (logbook, surveillance).
• Maintain the filing system and file correspondence.
• Receive and sort daily mail, deliveries, couriers.
• Report issues with residents to the Administrator.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Professionalism

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Apploi is seeking a courteous receptionist to deliver frontline service at our Illinois facility. You will answer calls, greet visitors, assist residents and families, and support daily administrative tasks.

The role requires a high school diploma, proficiency in Microsoft Office, and the ability to multitask under pressure. A professional appearance and proactive attitude are essential to maintain security and smooth operations.