Front Desk & Visitor Services Coordinator

PACS Group; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

PACS Group is seeking a friendly Receptionist/Administrative Assistant to greet visitors, answer calls, and provide general clerical support in the Reception/Administrative area. This position has no clinical duties and requires maintaining confidentiality of sensitive information, including resident care information.

Responsibilities include checking visitors in, directing them to destinations, handling mail, scheduling appointments, and maintaining meeting room bookings, while keeping the

Qualifications

• Must have strong communication and customer-service skills.
• Ability to read, interpret general business documentation and procedures.
• Experience with clerical tasks and basic office software.

Responsibilities

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to specific destinations.
• Inform other employees of visitors’ arrivals and cancellations.
• Maintain visitor sign- in log.
• Handle incoming and outgoing mail
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
• Maintain the confidentiality of all resident care information including protected health information.
• Report known or suspected incidents of unauthorized disclosure of such information.

Skills

Communication

Customer service

Multiline phone handling

Clerical tasks

Education

High school diploma or GED

Tools

Microsoft Office

Job description

PACS Group is seeking a friendly Receptionist/Administrative Assistant to greet visitors, answer calls, and provide general clerical support in the Reception/Administrative area. This position has no clinical duties and requires maintaining confidentiality of sensitive information, including resident care information.

Responsibilities include checking visitors in, directing them to destinations, handling mail, scheduling appointments, and maintaining meeting room bookings, while keeping the