Front Desk Receptionist & Administrative Support

PACS Group (United Kingdom); United States; On-site; USD 21,000 - 30,000; Full time

Job summary

PACS Group is seeking a receptionist to provide essential clerical and administrative support in a healthcare-administrative setting. You will greet visitors, answer phones, and direct people to appropriate destinations, while maintaining sign-in logs and coordinating scheduling and room bookings.

The role emphasizes confidentiality of resident information, standard Microsoft Office tasks, and professional, courteous interaction with staff and guests. On-site, full-time position.

Qualifications

• Must possess a high school diploma or GED. Prior administrative or receptionist experience preferred.

Responsibilities

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and visitors with a friendly demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to destinations.
• Inform other employees of visitors' arrivals and cancellations.
• Maintain visitor sign-in log.
• Handle incoming and outgoing mail.
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Maintain confidentiality of resident care information including PHI; report violations.

Skills

Microsoft Office

Clerical skills

Phone system

Education

High school diploma or GED

Job description

PACS Group is seeking a receptionist to provide essential clerical and administrative support in a healthcare-administrative setting. You will greet visitors, answer phones, and direct people to appropriate destinations, while maintaining sign-in logs and coordinating scheduling and room bookings.

The role emphasizes confidentiality of resident information, standard Microsoft Office tasks, and professional, courteous interaction with staff and guests. On-site, full-time position.