Front Desk Specialist – Visitor Welcome & Admin

PACS Group; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

PACS Group is seeking a courteous Receptionist/Administrative Assistant to greet visitors, answer phones, and perform clerical duties within the Reception area. This role has no clinical duties and focuses on delivering a welcoming, organized front desk experience for patients and staff.

Responsibilities include scheduling appointments, handling mail, maintaining sign-in logs, directing visitors, and supporting day-to-day office operations.

Qualifications

• Must possess a high school diploma or GED and clerical experience is preferred.
• Ability to greet visitors and provide friendly, professional service.
• Proficiency with standard office software and a multiline phone system.

Responsibilities

• Greet and welcome patients, clients, and visitors in a friendly manner.
• Answer telephone calls, take messages, and direct calls as needed.
• Check visitors in and guide them to appropriate destinations.
• Schedule appointments and maintain meeting room bookings.
• Maintain the reception area and handle mail and deliveries.
• Maintain confidentiality of resident care information and PHI.

Skills

Customer service

Multiline phone system

Microsoft Office

Clerical support

Education

High school diploma or GED

Tools

MS Office Suite

Phone system

Job description

PACS Group is seeking a courteous Receptionist/Administrative Assistant to greet visitors, answer phones, and perform clerical duties within the Reception area. This role has no clinical duties and focuses on delivering a welcoming, organized front desk experience for patients and staff.

Responsibilities include scheduling appointments, handling mail, maintaining sign-in logs, directing visitors, and supporting day-to-day office operations.