Front Desk & Visitor Experience Specialist

CBRE Group, Inc.; Santa Clara (CA); On-site; USD 39,000 - 51,000; Full time

Job summary

CBRE Group, Inc. is seeking a receptionist to support its Workplace Experience team's front desk. The role involves greeting visitors, answering calls, coordinating meeting room setup, and performing standard clerical tasks to ensure smooth day-to-day operations.

You will issue visitor passes, manage mail and packages, and assist with hospitality services as needed, while adhering to security and office procedures.

Qualifications

• High School Diploma or GED required or equivalent.
• Ability to follow basic work routines and standards.
• Strong communication abilities to exchange straightforward information.
• Proficiency with Microsoft Office suite (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.
• Basic math skills for simple calculations.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment.
• Perform general clerical duties including distributing faxes, packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.

Skills

Communication skills

Organizational skills

Basic math skills

Follow work routines

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CBRE Group, Inc. is seeking a receptionist to support its Workplace Experience team's front desk. The role involves greeting visitors, answering calls, coordinating meeting room setup, and performing standard clerical tasks to ensure smooth day-to-day operations.

You will issue visitor passes, manage mail and packages, and assist with hospitality services as needed, while adhering to security and office procedures.