Front Desk & Guest Experience Specialist

CBRE Group, Inc.; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

CBRE Group, Inc. is seeking a professional receptionist to join the Workplace Experience team in New York. You will greet visitors, answer calls, set up meeting rooms, issue visitor passes, and coordinate services to ensure smooth daily operations in a designated building.

The role emphasizes courteous client service, basic clerical duties, and collaboration with facilities and security teams. A high school diploma and proficiency with Microsoft Office are required, with room to grow in a

Qualifications

• High School Diploma or GED required.
• Ability to follow basic work routines and standards.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors; issue visitor passes and parking validations.
• Schedule and prepare meeting and conference rooms, arrange catering and equipment.
• Perform general clerical duties including distributing faxes and packages; order office supplies.
• Track mail, packages, and freight; arrange messenger service as needed; assist guests with transportation and reservations.
• Follow established procedures to solve straightforward problems under supervision.

Skills

Communication skills

Organizational skills

Basic math skills

Follow routines

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CBRE Group, Inc. is seeking a professional receptionist to join the Workplace Experience team in New York. You will greet visitors, answer calls, set up meeting rooms, issue visitor passes, and coordinate services to ensure smooth daily operations in a designated building.

The role emphasizes courteous client service, basic clerical duties, and collaboration with facilities and security teams. A high school diploma and proficiency with Microsoft Office are required, with room to grow in a