Front Desk & Visitor Experience Lead

CBRE; Boulder (CO); On-site; USD 38,000 - 56,000; Full time

Job summary

CBRE's Global Workplace Solutions invites you to join our Workplace Experience team as an onsite Facilities Receptionist. You will be the first point of contact for visitors and clients in a dynamic office setting.

Greet guests, manage calls, book rooms, coordinate catering and AV, and handle mail and supplies with precision. Strong organizational skills and customer service are essential, with flexibility to cover occasional after-hours needs.

Qualifications

• High School Diploma or GED required.
• 1–3 years of related experience preferred.
• Strong communication and customer service skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent organizational and multitasking abilities.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors; issue passes and follow security protocols.
• Schedule meetings and prepare conference rooms with catering and AV; arrange facilities needs.
• Perform general clerical duties and manage office supplies.
• Track packages and mail; arrange messenger services as needed.
• Maintain lobby and work areas per corporate standards of cleanliness and safety.
• Use company intranet and other systems; follow defined procedures with supervision.

Skills

Customer service

Time management

Communication

Organizational skills

Multi-tasking

Flexibility

Professionalism

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE's Global Workplace Solutions invites you to join our Workplace Experience team as an onsite Facilities Receptionist. You will be the first point of contact for visitors and clients in a dynamic office setting.

Greet guests, manage calls, book rooms, coordinate catering and AV, and handle mail and supplies with precision. Strong organizational skills and customer service are essential, with flexibility to cover occasional after-hours needs.