Front Desk & Visitor Experience Coordinator

The Goodkind Group, LLC; New York (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

The Goodkind Group, LLC is seeking a proactive receptionist to greet clients, manage a high-volume phone line, and coordinate visitors. You will maintain a welcoming front desk, assist with meetings, and support daily office operations in a fast-paced environment.

Responsibilities include handling voicemail, directing visitors, coordinating sign-in and security access, and assisting with staff events. This role is essential to presenting a professional image of the firm.

Responsibilities

• Greet/welcome clients/attorneys/staff and visitors – Face of the Firm
• Check voicemail from night before
• Heavy phone volume - Answer and direct incoming calls
• Notify employees when visitors arrive
• Maintain a professional and organized reception area
• Coordinate visitors sign in & security building access
• Assist w/ firm functions/staff events
• Assist clients/visitors with questions/direct them to the appropriate person
• Order food/catering for all meetings – coordinate with hospitality
• End of Day, close out reception – night phone on
• Receiving and unpacking all daily deliveries
• Dating & organizing supplies upon arrival (FIFO method)
• Assisting with compiling her weekly order list
• Monthly full inventory of all departments (snack room, hosp. supplies, and coffee room)
• Monthly pantry clear out of exp. coffee, tea, and creamers

Job description

The Goodkind Group, LLC is seeking a proactive receptionist to greet clients, manage a high-volume phone line, and coordinate visitors. You will maintain a welcoming front desk, assist with meetings, and support daily office operations in a fast-paced environment.

Responsibilities include handling voicemail, directing visitors, coordinating sign-in and security access, and assisting with staff events. This role is essential to presenting a professional image of the firm.