Resident Services & Front Desk Coordinator

The Goodman Group, LLC; Mankato (MN); On-site; USD 38,000 - 48,000; Full time

Job summary

The Goodman Group, LLC seeks an attentive Front Desk/Administrative Assistant to greet visitors, residents and vendors, route calls, and perform general office tasks with accuracy and courtesy in a senior living environment.

You will maintain staff rosters and emergency contacts, process admissions paperwork, handle deposits, and support marketing and tours while upholding HIPAA privacy and confidentiality.

Qualifications

• High school diploma or GED required.
• Prefer one year of clerical experience or completed secretarial program.
• Experience with MS Word/Excel and email applications.

Responsibilities

• Greet visitors, residents and vendors with courtesy and professionalism.
• Answer incoming calls, route inquiries, and direct to appropriate staff.
• Maintain and update master files, emergency contacts, and resident roster.
• Process admissions paperwork and deposits; ensure confidentiality per HIPAA.
• Provide administrative support including word processing, filing, and mail sorting.
• Assist with marketing, information and tours as needed.

Skills

Customer service

Microsoft Office

Communication

Multitasking

Education

High school diploma or GED

Secretarial training / clerical program

Tools

MS Word

MS Excel

Email

Job description

The Goodman Group, LLC seeks an attentive Front Desk/Administrative Assistant to greet visitors, residents and vendors, route calls, and perform general office tasks with accuracy and courtesy in a senior living environment.

You will maintain staff rosters and emergency contacts, process admissions paperwork, handle deposits, and support marketing and tours while upholding HIPAA privacy and confidentiality.