Front Desk & Visitor Services Specialist

The Goodman Group, LLC; Portland (OR); On-site; USD 25,000 - 34,000; Full time

Job summary

The Goodman Group, LLC in Portland, OR is seeking a friendly, detail‑oriented receptionist to greet visitors, residents, and staff, answer calls, and provide efficient administrative support. This role emphasizes customer service, confidentiality, and accurate record keeping.

You will manage master files, assist with admissions paperwork, process deposits, and coordinate with departments to ensure smooth daily operations while maintaining a professional image and HIPAA compliance.

Qualifications

• High school diploma or GED required.
• Prefer 1 year clerical or secretarial experience.
• MS Word/Excel, email and computing skills.
• Ability to maintain confidentiality per HIPAA.

Responsibilities

• Greet visitors, residents, and vendors professionally.
• Answer phones, route calls, and manage paging.
• Maintain staff master files and resident rosters.
• Process admissions paperwork and deposits.
• Support marketing, information and tours as needed.
• Ensure confidentiality and HIPAA compliance.

Skills

Independent decision making

Tactful communication

Professional demeanor

Leadership ability

Time management

Education

High school diploma or GED

Secretarial program

Tools

MS Word/Excel

Email and computer skills

Job description

The Goodman Group, LLC in Portland, OR is seeking a friendly, detail‑oriented receptionist to greet visitors, residents, and staff, answer calls, and provide efficient administrative support. This role emphasizes customer service, confidentiality, and accurate record keeping.

You will manage master files, assist with admissions paperwork, process deposits, and coordinate with departments to ensure smooth daily operations while maintaining a professional image and HIPAA compliance.