Front Desk & Visitor Experience Coordinator

tmgofficeservices; Clermont (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

The Millennium Group is seeking a friendly Front Desk Receptionist to join our growing team in a fast-paced office environment. You will greet visitors, manage phones and calendars, and process mail and deliveries while supporting the Workplace Experience Concierge with clerical tasks.

The ideal candidate has strong communication, organizational skills, and a customer-service mindset, with prior office experience preferred.

Qualifications

• Strong communication abilities in a customer-facing role.
• Excellent organizational and multitasking skills.
• Proficient with basic computer apps: email, word processing, scheduling.
• Professional appearance and customer-service mindset.
• Prior office or customer service experience preferred.
• Ability to meet deadlines in a fast-paced environment.
• High attention to detail and accuracy.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet visitors and serve as the first point of contact, creating a welcoming environment.
• Manage the front desk, direct inquiries, and perform general administrative tasks.
• Maintain the reception area appearance and organization.
• Support the Workplace Experience Concierge with clerical duties, data entry, invoicing, and supplies ordering.
• Monitor the work order system for badge requests and coordinate with Security on badge issuance.
• Manage the TRACTION/Sign-In Solutions app on the front desk tablet and maintain guest sign-in/out workflow.
• Schedule appointments and manage calendars as needed.
• Handle incoming/outgoing mail, packages, and deliveries.

Skills

Communication skills

Organizational skills

Computer proficiency

Customer-service mindset

Office experience

Deadline-driven

Attention to detail

Lifting 50 lbs

Job description

The Millennium Group is seeking a friendly Front Desk Receptionist to join our growing team in a fast-paced office environment. You will greet visitors, manage phones and calendars, and process mail and deliveries while supporting the Workplace Experience Concierge with clerical tasks.

The ideal candidate has strong communication, organizational skills, and a customer-service mindset, with prior office experience preferred.