Front Desk & Visitor Experience Coordinator

CBRE; New York (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

CBRE is seeking a Receptionist in New York to provide front-desk support, greet visitors, answer calls, set up meeting rooms, and coordinate with security and facilities.

You will handle clerical tasks, manage mail and packages, issue visitor passes, and help with hospitality for guests while maintaining high-quality customer service. This is an on-site role within Workplace Experience.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive mindset.
• Basic math skills; calculate simple figures such as percentages, discounts, and markups.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival; issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms, arrange catering, and secure equipment.
• Perform general clerical duties including distributing faxes and packages and ordering office supplies.
• Track packages, mail, and freight; arrange messenger service and hospitality for guests.
• Follow existing procedures to solve straightforward problems under supervision.
• Deliver output by following defined procedures and processes under close supervision.

Skills

Customer service

Communication

Organization

Basic math

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Receptionist in New York to provide front-desk support, greet visitors, answer calls, set up meeting rooms, and coordinate with security and facilities.

You will handle clerical tasks, manage mail and packages, issue visitor passes, and help with hospitality for guests while maintaining high-quality customer service. This is an on-site role within Workplace Experience.