Guest Experience & Events Coordinator

CBRE Group, Inc.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

CBRE Group, Inc. in New York seeks a Workplace Experience Coordinator to deliver a world-class experience for employees and visitors in a designated building. You will greet guests, issue passes, coordinate events, and support daily facility services.

The role requires a High School Diploma or GED, strong communication, basic MS Office skills, and a service-oriented mindset. You’ll work with security protocols, vendors, and internal teams to ensure a safe, welcoming environment.

Qualifications

• High School Diploma or GED required with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Clear communication skills for interactions with employees and guests.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and attentiveness.

Responsibilities

• Greet entrants and issue passes, following security protocols.
• Answer phones professionally and assist with basic presentations.
• Coordinate recreational, dining, and business activities as requested.
• Coordinate janitorial/maintenance work orders and on-site services.
• Respond to inquiries/complaints with professional service.
• Plan and manage on-site events: space, setup, teardown, supplies.
• Follow security/emergency procedures and notify relevant parties.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain information clearly and follow manager directions.
• Apply existing procedures to solve straightforward problems.

Skills

Customer service mindset

Communication skills

Microsoft Office (Word, Excel, Outlook

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. in New York seeks a Workplace Experience Coordinator to deliver a world-class experience for employees and visitors in a designated building. You will greet guests, issue passes, coordinate events, and support daily facility services.

The role requires a High School Diploma or GED, strong communication, basic MS Office skills, and a service-oriented mindset. You’ll work with security protocols, vendors, and internal teams to ensure a safe, welcoming environment.