Front Desk Concierge & Visitor Experience

CBRE Group, Inc.; Chester (VA); Hybrid; USD 28,000 - 36,000; Full time

Job summary

CBRE Group, Inc. in Chester, VA is seeking a Receptionist to support the Workplace Experience team by greeting visitors, answering calls, and coordinating room setups. You will issue visitor passes and manage deliveries while assisting with general clerical tasks.

This role emphasizes customer service, adherence to security protocols, and timely handling of requests to ensure a seamless on-site experience for clients and visitors.

Qualifications

• Experience in reception or front desk preferred.

Responsibilities

• Greet visitors and direct them to the appropriate person.
• Answer and direct incoming calls to the correct mailbox or extension.
• Schedule and prepare meeting rooms, including setup and catering as needed.
• Perform general clerical duties such as distributing faxes, packages, and office supplies.
• Track mail and packages; arrange messenger services when required.
• Follow security procedures for visitor passes and parking validations.
• Work under supervision with defined procedures and processes.

Skills

Customer service

Administrative support

Communication skills

Phone etiquette

Job description

CBRE Group, Inc. in Chester, VA is seeking a Receptionist to support the Workplace Experience team by greeting visitors, answering calls, and coordinating room setups. You will issue visitor passes and manage deliveries while assisting with general clerical tasks.

This role emphasizes customer service, adherence to security protocols, and timely handling of requests to ensure a seamless on-site experience for clients and visitors.