Front Desk & Visitor Experience Specialist

CBRE; Cambridge (MA); On-site; USD 58,000 - 61,000; Full time

Job summary

CBRE in Cambridge, MA is seeking a Receptionist to provide administrative support in a designated department. You will greet visitors, answer calls, book meeting rooms, and handle general clerical tasks.

This role emphasizes professional customer service within Workplace Experience, ensuring smooth operations for clients and staff. The position requires a high school diploma and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms, arrange catering and secure equipment.
• Perform general clerical duties including distributing faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight; arrange messenger service as needed.

Skills

Communication skills

Organizational skills

MS Office

Follow routines

Basic math

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

CBRE in Cambridge, MA is seeking a Receptionist to provide administrative support in a designated department. You will greet visitors, answer calls, book meeting rooms, and handle general clerical tasks.

This role emphasizes professional customer service within Workplace Experience, ensuring smooth operations for clients and staff. The position requires a high school diploma and proficiency with Microsoft Office.