Guest Experience & Office Concierge

CBRE Group, Inc.; Benton Harbor, Northern (MI, KY); Hybrid; USD 19,000 - 28,000; Full time

Job summary

CBRE Group, Inc. is seeking a Receptionist to perform front-desk duties in support of the Workplace Experience team. You will greet visitors, answer phones, schedule meetings, and manage mail and packages while maintaining security procedures.

The role requires basic office software skills, strong organization, and the ability to follow standard procedures under supervision. This on-site position offers standard business hours and ongoing admin support.

Qualifications

• Authorized to work in the United States without visa sponsorship.
• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Strong communication skills for exchanging straightforward information.
• Strong organizational skills.
• Basic math skills (percentages, discounts, markups).

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors; issue passes and parking validations; follow security protocols.
• Schedule and prepare meeting rooms; arrange catering and tech equipment.
• Handle general clerical duties; distribute faxes and packages; order office supplies.
• Track mail, packages, and freight; arrange messenger and hospitality services as needed.
• Follow established procedures and complete tasks under supervision.
• Deliver output by following defined procedures under close supervision.

Skills

Communication skills

Organizational skills

Basic math

MS Office proficiency

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CBRE Group, Inc. is seeking a Receptionist to perform front-desk duties in support of the Workplace Experience team. You will greet visitors, answer phones, schedule meetings, and manage mail and packages while maintaining security procedures.

The role requires basic office software skills, strong organization, and the ability to follow standard procedures under supervision. This on-site position offers standard business hours and ongoing admin support.