Front Office Supervisor — Lead Front Desk & Guest Service

PM Hotel Group; Wilmington (DE); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Hotel Discounts

Food & Beverage Discounts

Flexible Schedule

Job summary

Join a dynamic and growing hotel company as a Front Desk Team Leader, where you will play a pivotal role in the guest experience and team collaboration. In this exciting position, you will oversee the front desk operations, ensuring that every guest receives exceptional service while also managing staffing and scheduling. Your leadership skills will shine as you train and guide your team, and your passion for customer service will help create a welcoming atmosphere. If you're ready to take your career to the next level and be part of an innovative hotel environment, this opportunity is perfect for you.

Qualifications

• 1-3 years of experience in guest services and front office supervision.
• Ability to work collaboratively in a diverse team environment.

Responsibilities

• Lead front desk team, ensuring effective collaboration and professionalism.
• Provide training and guidance on hotel operating procedures.

Skills

Customer Service

Leadership

Communication

Problem Solving

Education

High School Diploma or Equivalent

Job description

Join a dynamic and growing hotel company as a Front Desk Team Leader, where you will play a pivotal role in the guest experience and team collaboration. In this exciting position, you will oversee the front desk operations, ensuring that every guest receives exceptional service while also managing staffing and scheduling. Your leadership skills will shine as you train and guide your team, and your passion for customer service will help create a welcoming atmosphere. If you're ready to take your career to the next level and be part of an innovative hotel environment, this opportunity is perfect for you.