Front Desk Specialist - Guest Experience

Opensity solutions; San Francisco (CA); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a professional Receptionist to be the first point of contact for clients and visitors. The role requires a polished demeanor, strong communication, and the ability to multitask in a fast-paced environment.

Responsibilities include greeting guests, handling inquiries, coordinating with the lobby, answering calls, sending welcome packages, and assisting with badge distribution. Shift is Monday–Friday 7:45 a.m.

Qualifications

• 2–3 years’ experience in a service industry such as hotel or hospitality.
• Strong technical skills with Microsoft Office, Google Docs and AV equipment.
• Able to stand for extended periods and work in a fast-paced environment.
• Excellent listening and professional demeanor.
• Professional appearance and ability to interact with clients at all levels.

Responsibilities

• Meet and greet all incoming visitors and clients, provide refreshments when appropriate, and ensure comfort.
• Answer inquiries from visitors and employees; input visitor lists into the building system.
• Direct visitors to appropriate contacts and coordinate with lobby staff for smooth entry.
• Answer and direct phone calls; assist with urgent requests and guest codes.
• Escort visitors to meeting rooms and host locations; provide tours when applicable.
• Assist with coat check, luggage, taxis, and daily badge distribution.
• Follow client policies and safety regulations; maintain accurate data in trackers.

Skills

Customer service

Communication

Attention to detail

Multitasking

Tech proficiency

Tools

Microsoft Office

Google Docs

Audio/Visual equipment

Job description

Opensity Solutions is seeking a professional Receptionist to be the first point of contact for clients and visitors. The role requires a polished demeanor, strong communication, and the ability to multitask in a fast-paced environment.

Responsibilities include greeting guests, handling inquiries, coordinating with the lobby, answering calls, sending welcome packages, and assisting with badge distribution. Shift is Monday–Friday 7:45 a.m.