Client-Centric Front Desk Specialist

Global Business Transformation Solutions, LLC (GBTS); New York (NY); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a professional Receptionist to be the first point of contact for employees, clients and visitors in client environments. You will manage front desk, phone calls, messages, and welcome guests, ensuring a polished, courteous experience that reflects our service standards.

This role reports to the Lead Receptionist or Client Relations Manager and requires strong communication, organization, and multitasking in a fast-paced setting.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: 2–5 years receptionist or administrative support in professional services or legal environments.
• Technical Skills: Proficiency in Microsoft Office Suite, scheduling systems, and general office technology required.

Responsibilities

• Front Desk Management: Greet visitors, answer phones, direct inquiries, and maintain a professional front desk environment.
• Client Relations & Guest Experience: Ensure a seamless, positive experience for clients and guests while maintaining high satisfaction.
• Communication & Coordination: Relay messages accurately, manage calendars, and coordinate meetings and visitor schedules.
• Administrative Support: Sort mail, maintain records, monitor supplies, and assist with meetings and events.
• Facility & Security Coordination: Manage room scheduling, security procedures, and safety readiness.
• Training & Professional Development: Participate in training and uphold company service standards.

Skills

Customer service

Communication

Organization

Multitasking

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling systems

Job description

Opensity Solutions is seeking a professional Receptionist to be the first point of contact for employees, clients and visitors in client environments. You will manage front desk, phone calls, messages, and welcome guests, ensuring a polished, courteous experience that reflects our service standards.

This role reports to the Lead Receptionist or Client Relations Manager and requires strong communication, organization, and multitasking in a fast-paced setting.