Front Desk & Client Experience Coordinator

Forrest Solutions LLC; Boston (MA); On-site; USD 33,000 - 38,000; Part time

Job summary

Opensity Solutions is seeking a friendly Receptionist to serve as the first point of contact for employees, clients, visitors, and vendors in our Boston area client environments.

The part-time position (24 hours/week) runs Tuesday through Thursday, with responsibilities including front desk management, call routing, and meeting logistics; the role requires professional communication, excellent customer service, and the ability to manage multiple priorities.

Qualifications

• Excellent customer service and interpersonal communication with a client-first mindset.
• Professional demeanor with strong verbal and written communication abilities.
• Strong organizational and multitasking skills in fast-paced environments.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.
• Strong attention to detail and commitment to operational excellence.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Responsibilities

• Serve as a brand advocate and ambassador in every interaction with clients and guests.
• Monitor reception desk, greet and route guests to appropriate locations, answer and route internal and external calls.
• Enter external meeting attendees in building security list and manage the list.
• Coordinate with office Director of Administration to ensure smooth office operations.
• Assist staff with tasks such as stuffing envelopes and affixing labels to outgoing mail.
• Coordinate catering, room configuration, and AV needs for meetings as required.
• Schedule and reschedule meetings in conference rooms and maintain accurate space usage.
• Maintain a clean and professional reception area and ensure a welcoming environment.

Skills

Customer service

Communication

Organizational skills

Professionalism

Confidentiality

Education

High school diploma or equivalent

2–5 years receptionist/front desk experience

Tools

Microsoft Office Suite

Scheduling systems

Job description

Opensity Solutions is seeking a friendly Receptionist to serve as the first point of contact for employees, clients, visitors, and vendors in our Boston area client environments.

The part-time position (24 hours/week) runs Tuesday through Thursday, with responsibilities including front desk management, call routing, and meeting logistics; the role requires professional communication, excellent customer service, and the ability to manage multiple priorities.