Front Desk & Client Experience Concierge

Global Business Transformation Solutions, LLC (GBTS); Greenville (SC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

#INDHP

Job summary

Opensity Solutions is seeking a professional Receptionist to be the first point of contact for employees, clients, visitors, and vendors in Greenville, SC. This role focuses on delivering exceptional customer service, coordinating front desk operations, and supporting office processes to ensure a positive and efficient client experience.

The successful candidate will manage calls, greet guests, direct inquiries, assist colleagues, and maintain organized records.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum 1+ years of receptionist, front desk, customer service, or administrative support experience.
• Technical Skills: Proficiency in Microsoft Office Suite, scheduling systems, communication platforms, and general office technology required.

Responsibilities

• Greet employees, clients, visitors, and vendors in a professional, friendly, and welcoming manner.
• Manage incoming phone calls efficiently by directing calls to appropriate personnel, taking accurate messages, and responding to inquiries professionally.
• Provide timely assistance and support to visitors and employees by directing them to the appropriate departments or resources.
• Maintain a professional front desk environment that reflects the service standards and values of Opensity Solutions.
• Monitor visitor check-in procedures and maintain visitor logs as required.

Skills

Customer service

Communication

Organization

Multitasking

Confidentiality

Teamwork

Independent work

Attention to detail

Office technology

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Scheduling systems

Communication platforms

Job description

Opensity Solutions is seeking a professional Receptionist to be the first point of contact for employees, clients, visitors, and vendors in Greenville, SC. This role focuses on delivering exceptional customer service, coordinating front desk operations, and supporting office processes to ensure a positive and efficient client experience.

The successful candidate will manage calls, greet guests, direct inquiries, assist colleagues, and maintain organized records.