Front Desk & Client Experience Specialist

Opensity Solutions; New York (NY); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions in New York, NY is seeking a friendly, professional Receptionist to be the first point of contact for employees, clients and visitors. You will manage front desk, answer calls, direct inquiries, and coordinate with internal teams to ensure smooth operations.

The role requires 2–5 years in receptionist or admin support, proficiency with Microsoft Office, scheduling systems, and a strong customer-service mindset.

Qualifications

• High school diploma or equivalent required.
• 2–5 years of receptionist or administrative experience, preferably in professional services or legal environments.
• Proficiency in Microsoft Office and scheduling systems.

Responsibilities

• Greet employees, clients, visitors, and vendors professionally.
• Manage incoming calls, take messages, direct inquiries.
• Coordinate meeting schedules and conference room reservations.
• Provide administrative support and mail handling.
• Monitor visitor access and maintain logs.

Skills

Customer service

Interpersonal communication

Multitasking

Organizational skills

Attention to detail

Problem-solving

Confidentiality

Independent worker

MS Office

Written and verbal communication

Education

High school diploma

Tools

Scheduling systems

Office technology systems

Communication platforms

Job description

Opensity Solutions in New York, NY is seeking a friendly, professional Receptionist to be the first point of contact for employees, clients and visitors. You will manage front desk, answer calls, direct inquiries, and coordinate with internal teams to ensure smooth operations.

The role requires 2–5 years in receptionist or admin support, proficiency with Microsoft Office, scheduling systems, and a strong customer-service mindset.