Front Desk & Client Experience Specialist

Forrest Solutions LLC; Chicago (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Receptionist to be the first point of contact for employees, clients, visitors, and vendors in client environments. You will deliver exceptional customer service, manage front desk operations, and coordinate communications to ensure a professional and welcoming atmosphere.

The role requires 1–3 years of related experience, strong Microsoft Office skills, and the ability to multitask in a fast-paced professional services setting.

Qualifications

• Education: High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Experience: Minimum 1–3 years of receptionist, front desk, customer service, or administrative support experience.
• Technical Skills: Proficiency in Microsoft Office Suite, scheduling systems, communication platforms, and general office technology required.

Responsibilities

• Front Desk Management: Greet employees, clients, visitors, and vendors in a professional, friendly, and welcoming manner.
• Client Relations & Guest Experience: Ensure a seamless and positive experience for all clients, guests, and visitors entering the workplace environment.
• Communication & Coordination: Serve as a central communication hub for internal and external communications.
• Facility & Security Coordination: Coordinate meeting room scheduling, event preparation, and workplace arrangements.

Skills

Customer service

Interpersonal communication

Organizational skills

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Microsoft Office Suite

Scheduling systems

Communication platforms

Job description

Opensity Solutions is seeking a Receptionist to be the first point of contact for employees, clients, visitors, and vendors in client environments. You will deliver exceptional customer service, manage front desk operations, and coordinate communications to ensure a professional and welcoming atmosphere.

The role requires 1–3 years of related experience, strong Microsoft Office skills, and the ability to multitask in a fast-paced professional services setting.