Front Desk & Scheduling Specialist – Dermatology

University Health; Independence (IA); On-site; USD 31,000 - 41,000; Full time

Job summary

University Health's Independence Clinic seeks a Clinic Access and Scheduling Rep to manage patient flow, scheduling, and front desk activities in a Dermatology clinic. You will verify demographics and insurance details, explain financial obligations, and ensure smooth check-in/check-out processes for a high-volume clinic.

The role emphasizes strong communication, customer service, and computer literacy to maintain accurate medical and financial records and support efficient operations.

Qualifications

• High school diploma or equivalent required.
• One year customer service.
• Excellent communication with patients and families.
• Proficient in use of computer hardware and software.

Responsibilities

• Schedule appointments and manage front desk operations.
• Handle check-in, registration and check-out of patients.
• Verify demographic and financial information in the records system.
• Explain the organization discount policy and patient financial obligations.
• Answer phone lines and maintain an efficient clinic schedule.

Skills

Communication

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

University Health's Independence Clinic seeks a Clinic Access and Scheduling Rep to manage patient flow, scheduling, and front desk activities in a Dermatology clinic. You will verify demographics and insurance details, explain financial obligations, and ensure smooth check-in/check-out processes for a high-volume clinic.

The role emphasizes strong communication, customer service, and computer literacy to maintain accurate medical and financial records and support efficient operations.