Dermatology Front Desk Specialist Scheduling & Patient Care

Forefront Dermatology; Kitty Hawk (NC); On-site; USD 21,000 - 34,000; Full time

Job summary

Forefront Dermatology is seeking a Patient Service Representative to be the primary contact for patients in a dermatology clinic. The role supports a welcoming, efficient experience through registration, scheduling, EHR tasks, and payment processing at the front desk.

You will greet and check in patients, collect payments, manage records, and coordinate with billing and clinicians. Strong customer service and multitasking in a fast-paced clinical setting are essential.

Qualifications

• High School Diploma or GED required.
• Medical office/front-desk or comparable administrative experience preferred.
• Proficiency with Microsoft Office Suite and electronic health record systems.

Responsibilities

• Open/close the clinic; count cash and reconcile daily totals.
• Greet patients; check in/out; verify and update demographic/insurance data.
• Collect co-pays and payments; issue receipts; maintain cash-log records.

Skills

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Electronic Health Record (EHR) systems

Job description

Forefront Dermatology is seeking a Patient Service Representative to be the primary contact for patients in a dermatology clinic. The role supports a welcoming, efficient experience through registration, scheduling, EHR tasks, and payment processing at the front desk.

You will greet and check in patients, collect payments, manage records, and coordinate with billing and clinicians. Strong customer service and multitasking in a fast-paced clinical setting are essential.