Dermatology Clinic Patient Access & Scheduling Specialist

Truman Medical Center; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Truman Medical Center's Independence clinic seeks a Clinic Access and Scheduling Representative to support dermatology operations. The role handles scheduling, pre-registration, front desk duties, check-in and check-out, and maintains patient flow.

You will verify demographic and financial data, explain patient financial obligations and discount policies, answer calls, and maintain an accurate appointment calendar.

Qualifications

• High school diploma or equivalent is required.
• Experience interviewing patients and families to gather and exchange information.
• Proficient with computers and software.

Responsibilities

• Assist patients with scheduling, pre-registration, and front desk duties.
• Manage check-in, registration, and check-out processes.
• Maintain accurate demographic and financial information in the system.
• Explain health benefit information and the organization’s policies to patients.
• Answer all calls and maintain an efficient clinic schedule.

Skills

Customer service

Communication skills

Written communication

Interviews patients

Education

High school diploma or equivalent

Job description

Truman Medical Center's Independence clinic seeks a Clinic Access and Scheduling Representative to support dermatology operations. The role handles scheduling, pre-registration, front desk duties, check-in and check-out, and maintains patient flow.

You will verify demographic and financial data, explain patient financial obligations and discount policies, answer calls, and maintain an accurate appointment calendar.