Front Desk & Patient Services Specialist

Docs, Llc; Center (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to handle front-desk duties and patient inquiries in a healthcare setting. You will greet patients, collect information, and coordinate scheduling to ensure smooth clinic operations.

Responsibilities include answering phones, processing sign-in/out, managing insurance details, and assisting management and physicians as needed. A strong focus on patient care and service is essential.

Qualifications

• High School diploma or equivalent certificate.
• Prior experience with medical terminology is a plus.
• Ability to learn related center tasks and be of assistance to management and physicians.
• Self-motivated to achieve the highest patient care and customer service standards.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Medical terminology

Customer service

Communication

Teamwork

Education

High School diploma or equivalent

Job description

DOCS Dermatology Group is seeking a Medical Receptionist to handle front-desk duties and patient inquiries in a healthcare setting. You will greet patients, collect information, and coordinate scheduling to ensure smooth clinic operations.

Responsibilities include answering phones, processing sign-in/out, managing insurance details, and assisting management and physicians as needed. A strong focus on patient care and service is essential.