Dermatology Front Desk Specialist: Patient Care & Scheduling

Docs, Llc; Springfield (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance (company paid)

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to handle front-desk duties, patient check-in/out, and billing support at a busy dermatology practice. You will welcome patients, collect insurance details, schedule appointments, and guide patients through the care process.

Opportunity to join a large, multi-location dermatology network with comprehensive benefits and a focus on patient care and service excellence.

Qualifications

• Be able to communicate effectively with patients and staff.
• Demonstrate strong customer service skills and a professional demeanor.
• Familiarity with medical terminology is a plus.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Customer service

Adaptability

Medical terminology

Education

High School diploma or equivalent

Job description

DOCS Dermatology Group is seeking a Medical Receptionist to handle front-desk duties, patient check-in/out, and billing support at a busy dermatology practice. You will welcome patients, collect insurance details, schedule appointments, and guide patients through the care process.

Opportunity to join a large, multi-location dermatology network with comprehensive benefits and a focus on patient care and service excellence.