Dermatology Front Desk & Scheduler: Patient Care

Integrated Dermatology; Vernon (CT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

Vision insurance

Health insurance

Health savings account

Life insurance

On-the-job training

PTO, Holiday paid time off

Referral program incentive

Short- and Long-term disability

Job summary

Integrated Dermatology seeks a highly organized Medical Receptionist/Scheduler to serve as the first point of contact for patients and manage front-desk duties. The role includes greeting patients, scheduling appointments, coordinating with providers in the EHR, answering calls, and maintaining patient records with HIPAA compliance.

Proficiency in EMR/EHR systems, medical terminology, and insurance coordination is essential, along with strong communication and multitasking abilities in a busy

Qualifications

• Proficiency in EMR/EHR systems.
• Strong knowledge of medical terminology and insurance coordination.
• Experience with insurance verification and real-time eligibility (RTE).
• Excellent organizational skills with attention to detail in documentation and data entry.
• Professional phone etiquette and compassionate communication.
• Familiarity with medical office software and basic computer skills.

Responsibilities

• Greet patients and manage check-in/check-out with excellent customer service.
• Schedule, reschedule and cancel appointments; confirm referrals and tailor to each provider's EHR.
• Answer multi-line phone system and handle inquiries; route messages to staff.
• Maintain accurate patient records in EHR; ensure privacy and HIPAA compliance.
• Perform clerical tasks, scan documents, manage eFax/referrals, and monitor supplies.
• Stay organized and calm under high patient volume; support practice manager as needed.

Skills

EMR/EHR familiarity

Medical terminology

Insurance coordination

Organizational skills

Communication skills

Microsoft Office

Tools

Microsoft Office Suite

Job description

Integrated Dermatology seeks a highly organized Medical Receptionist/Scheduler to serve as the first point of contact for patients and manage front-desk duties. The role includes greeting patients, scheduling appointments, coordinating with providers in the EHR, answering calls, and maintaining patient records with HIPAA compliance.

Proficiency in EMR/EHR systems, medical terminology, and insurance coordination is essential, along with strong communication and multitasking abilities in a busy