Front Desk & Revenue-Cycle Coordinator

Mary Washington Healthcare; Northern (KY); Hybrid; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare in Kentucky staff a friendly medical office receptionist to manage patient check-in, scheduling, and payments. You will verify insurance information, collect co-pays, post payments, and support front-desk operations with a focus on accuracy and patient satisfaction.

The role involves greeting patients, triaging calls, coordinating with physicians’ offices, and using the PMIS and EHR for scheduling and documentation. Prior medical office experience is preferred.

Qualifications

• High School Diploma or GED required.
• At least one year of medical office experience preferred.
• Experience in a multi-specialty office and in customer service preferred.
• Experience with Microsoft Office programs preferred.

Responsibilities

• Registers patients in PMIS and verifies demographic and insurance information.
• Collects co-pays, deductibles and balances at the time of service; posts payments.
• Schedules appointments, surgeries, and tests; manages patient flow and waiting room.
• Answers phones, triages calls, and communicates with patients and staff.
• Maintains patient files and ensures accuracy of records and payments.

Skills

Customer service

Multi-tasking

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Mary Washington Healthcare in Kentucky staff a friendly medical office receptionist to manage patient check-in, scheduling, and payments. You will verify insurance information, collect co-pays, post payments, and support front-desk operations with a focus on accuracy and patient satisfaction.

The role involves greeting patients, triaging calls, coordinating with physicians’ offices, and using the PMIS and EHR for scheduling and documentation. Prior medical office experience is preferred.