Patient Access & Billing Coordinator

Mary Washington Healthcare; Ladysmith (WI); On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare in Ladysmith, WI is seeking an experienced medical office coordinator to support front-end revenue cycle processes. You will register patients, verify demographics and insurance, collect payments, and help ensure a smooth patient experience.

The role requires multitasking, courteous service, and accurate data entry in the PMIS and EHR systems, with emphasis on timely scheduling, documentation, and communication with physicians’ offices.

Qualifications

• High School Diploma or GED required.
• Minimum of one year medical office experience preferred.
• Multi-specialty office experience preferred.
• Experience in a customer service setting preferred.
• Experience with Microsoft Office programs preferred.

Responsibilities

• Registers patients in PMIS with demographic and insurance information.
• Reviews eligibility responses to verify insurance coverage.
• Collects co-pays, deductibles and balances at the time of service.
• Posts payments in PMIS and reconciles with receipts.
• Triages calls to ensure timely response.
• Ensures secure, accurate handling of patient files and data.

Skills

Customer service

Multi-tasking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Mary Washington Healthcare in Ladysmith, WI is seeking an experienced medical office coordinator to support front-end revenue cycle processes. You will register patients, verify demographics and insurance, collect payments, and help ensure a smooth patient experience.

The role requires multitasking, courteous service, and accurate data entry in the PMIS and EHR systems, with emphasis on timely scheduling, documentation, and communication with physicians’ offices.