Patient Experience & Medical Office Coordinator

Mary Washington Healthcare; Fredericksburg (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare in Fredericksburg, VA, is seeking an Office Coordinator for MWMG Core Operations. This temporary full-time role supports front-end revenue cycle, patient intake, scheduling, and busy front desk operations while focusing on patient satisfaction.

You will register patients in PMIS, verify insurance, collect payments, and coordinate communications with physicians and the CBO. A high school diploma and at least one year of medical office experience are preferred.

Qualifications

• High School Diploma or GED required.
• Minimum of one year medical office experience preferred.
• Multi-specialty office experience preferred.
• Customer service experience preferred.
• Experience with Microsoft Office programs preferred.

Responsibilities

• Greet patients and manage front-desk interactions in a courteous, professional manner.
• Register patients and verify demographic and insurance information for claims.
• Schedule appointments and manage the PMIS scheduling system.
• Collect co-pays, perform payments posting and balance reconciliation.
• Triages calls, answers inquiries and routes messages promptly.
• Maintain secure patient files and accurate records.

Skills

Customer service

Microsoft Office

Medical office

Multi-specialty

Education

High School Diploma or GED

Tools

PMIS

EHR

Job description

Mary Washington Healthcare in Fredericksburg, VA, is seeking an Office Coordinator for MWMG Core Operations. This temporary full-time role supports front-end revenue cycle, patient intake, scheduling, and busy front desk operations while focusing on patient satisfaction.

You will register patients in PMIS, verify insurance, collect payments, and coordinate communications with physicians and the CBO. A high school diploma and at least one year of medical office experience are preferred.