Patient Access & Office Coordination Specialist

Mary Washington Healthcare; Fredericksburg (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare in Fredericksburg, VA is seeking an organized front-office coordinator to support patient registration, eligibility checks, scheduling and revenue cycle tasks. The role centers on the front-end revenue cycle and the patient experience.

You will greet patients, collect demographics and insurance information, verify coverage, enter data in PMIS, process payments, and coordinate with physicians' offices through the EHR and Patient Portal.

Qualifications

• Requires High School Diploma or GED.
• Minimum one year medical office experience preferred.
• Microsoft Office experience preferred.

Responsibilities

• Registers patients in the PMIS, obtaining and verifying demographics and insurance for claims.
• Triages calls, answers inquiries, and manages front desk communications.
• Processes patient registrations, scheduling, and payments efficiently.
• Maintains accurate patient files, payments, and EHR communications.
• Coordinates with physicians' offices via EHR and Patient Portal.

Skills

Customer service

Multi-tasking

Communication

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Mary Washington Healthcare in Fredericksburg, VA is seeking an organized front-office coordinator to support patient registration, eligibility checks, scheduling and revenue cycle tasks. The role centers on the front-end revenue cycle and the patient experience.

You will greet patients, collect demographics and insurance information, verify coverage, enter data in PMIS, process payments, and coordinate with physicians' offices through the EHR and Patient Portal.