Patient Experience & Scheduling Coordinator

Mary Washington Healthcare; Virginia (MN); Hybrid; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare is seeking an Office Coordinator to support front-end revenue cycle and patient services. The role focuses on patient registration, verification, and payment collection, delivering courteous service and accurate data in the PMIS and EHR systems.

The position requires a High School Diploma or GED and preference for prior medical office experience and strong MS Office skills. It emphasizes patient satisfaction and teamwork in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Minimum of one year medical office experience preferred.
• Multi-specialty office experience preferred.
• Experience in a customer service setting preferred.

Responsibilities

• Registers patients in the PMIS and verifies demographic and insurance information.
• Reviews eligibility responses to confirm insurance coverage.
• Monitors reception area and informs patients and visitors of schedule changes.
• Collects co-pays and balances at the time of service; posts payments in PMIS.

Skills

Customer service

Multitasking

Communication skills

Microsoft Office

EHR

Education

High School Diploma or GED

Tools

PMIS

EHR system

Job description

Mary Washington Healthcare is seeking an Office Coordinator to support front-end revenue cycle and patient services. The role focuses on patient registration, verification, and payment collection, delivering courteous service and accurate data in the PMIS and EHR systems.

The position requires a High School Diploma or GED and preference for prior medical office experience and strong MS Office skills. It emphasizes patient satisfaction and teamwork in a fast-paced setting.