Front Desk & Resource Navigator

Community Services and Employment Training, Inc.; California; Presencial; USD 26.000 - 29.000; Tempo parcial

Resumo da vaga

Community Services and Employment Training, Inc. is seeking a part-time front desk receptionist to serve as the first point of contact at our rural California offices.

The role provides front-desk reception, basic administrative tasks, and resource navigation to help community members access programs and services. The ideal candidate demonstrates confidentiality, cultural sensitivity, and strong customer service while assisting with walk-ins and referrals to appropriate programs.

Qualificações

• Ability to communicate professionally in person and by telephone
• Basic computer skills including email and data entry
• Ability to maintain accurate records and follow procedures
• Bilingual communication skills in English and Spanish preferred

Responsabilidades

• Greet visitors and provide a welcoming first contact
• Answer calls, respond to inquiries, and direct to staff
• Assist walk-ins to identify program or staff contact
• Maintain the reception area and keep records of visits and referrals
• Follow office procedures, assist with appointments, and share program information

Conhecimentos

Professional communication

Phone etiquette

Data entry

Bilingual English/Spanish (pref.)

Formação

High school diploma or equivalent

1 year of related experience preferred

Current driver’s license

Descrição da vaga

Community Services and Employment Training, Inc. is seeking a part-time front desk receptionist to serve as the first point of contact at our rural California offices.

The role provides front-desk reception, basic administrative tasks, and resource navigation to help community members access programs and services. The ideal candidate demonstrates confidentiality, cultural sensitivity, and strong customer service while assisting with walk-ins and referrals to appropriate programs.