Patient-First Front Desk Specialist

Open Door Community Health Centers; Eureka (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid training

Job summary

Open Door Community Health Centers in Eureka, CA is seeking a Clinical Receptionist to welcome patients, schedule appointments, and support front desk operations with a patient-first approach. The role requires strong people skills, basic computer proficiency, and the ability to work as part of a busy clinic team. On-site position with comprehensive benefits and paid training offered.

You will collaborate with medical staff to ensure smooth patient flow and accurate registration.

Qualifications

• High school diploma or GED required.
• 1–3 months of related experience or training preferred.
• Strong people skills and ability to work in a diverse team.
• Proficient with Microsoft Office Suite and EMR systems.

Responsibilities

• Welcome and check in patients, greet visitors, and direct to staff.
• Assist patients with scheduling and rescheduling appointments.
• Review and update patient registration information; process payments.
• Post encounters and payments in the EMR and billing systems.
• Maintain a clean, organized waiting area and assist with patient flow.

Skills

Customer service

Communication

Teamwork

EMR systems

Microsoft Office

Education

High school diploma or GED

1–3 months related experience

Job description

Open Door Community Health Centers in Eureka, CA is seeking a Clinical Receptionist to welcome patients, schedule appointments, and support front desk operations with a patient-first approach. The role requires strong people skills, basic computer proficiency, and the ability to work as part of a busy clinic team. On-site position with comprehensive benefits and paid training offered.

You will collaborate with medical staff to ensure smooth patient flow and accurate registration.