Bilingual Community Resource Concierge

Community Services and Employment Training (CSET)

California

On-site

USD 27,000 - 28,000

Part time

2 days ago

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Job summary

Community Services and Employment Training (CSET) seeks a part-time receptionist to serve as the first point of contact at rural California offices. You will provide front-desk reception, assist with basic administrative tasks, and help visitors identify and connect with available programs and services.

You will support access to food assistance, employment services, housing resources, health and human services, and other basic-needs programs.

Qualifications

One year of reception, customer service, clerical support, or related experience preferred.
High school diploma or equivalent.
Current driver’s license.

Responsibilities

Greet visitors with a welcoming, professional demeanor.
Answer calls, respond to inquiries, take messages, and direct calls to staff.
Assist walk-in customers with identifying visit purpose and connecting with appropriate CSET program or staff.
Maintain the reception area, visitor information, sign-in procedures, and general office organization.
Follow established office procedures, including opening/closing duties and appointment coordination when authorized.
Communicate office hours, service availability, and general program information accurately.
Maintain organized resource materials and office records.
Protect confidential information and follow privacy requirements.