Care Community Front Desk & Admin Support

Lionstone Healthcare; Brook Park (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company match

Early Pay via Tapcheck

PTO & Holidays

Referral bonus program

Mentorship programs

Upskilling growth opportunities

Education loan repayment program

Job summary

North Park Care Community is seeking a highly organized Receptionist to be the first point of contact for families, residents, and visitors, providing exceptional customer service and administrative support to the staff. The role involves coordinating messages, scheduling, and ensuring timely, courteous attention to all inquiries within a long-term care setting.

The position emphasizes clear communication, independent decision-making, and adherence to supply procedures while supporting a

Qualifications

• Must possess, as a minimum, a high school diploma or equivalent.
• Must be able to understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion.
• Must be knowledgeable of supply practices, procedures, and guidelines.
• Must possess the ability to minimize waste of supplies, misuse of equipment, etc.
• Must be able to follow written and oral instructions.

Responsibilities

• Answer telephones, determine the nature of the call, and direct callers to appropriate personnel or departments.
• Receive and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
• Provide administrative assistance to the administrative staff, including scheduling appointments, preparing correspondence, and maintaining office supplies.
• Maintain an adequate liaison with families and residents, ensuring that they receive prompt and courteous attention.
• Monitor presence and location of sales representatives in the facility.
• Coordinate staff meetings and maintain minutes of such meetings, as directed.
• Assist in scheduling department working hours, personnel, work assignments, etc., as necessary.
• Participate in workshops, seminars, and training programs to stay up-to-date on the latest developments in long-term care.

Education

High school diploma or equivalent

Job description

North Park Care Community is seeking a highly organized Receptionist to be the first point of contact for families, residents, and visitors, providing exceptional customer service and administrative support to the staff. The role involves coordinating messages, scheduling, and ensuring timely, courteous attention to all inquiries within a long-term care setting.

The position emphasizes clear communication, independent decision-making, and adherence to supply procedures while supporting a