Front Desk Representative

Touchmark, LLC; Fargo (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Education assistance

Bonus and retirement plans

Flexible Spending Accounts

On-Demand Pay

Employee Assistance Program

Job summary

Touchmark, LLC in Fargo, ND, is seeking a friendly receptionist to greet residents, guests and team members and handle general front-desk duties. You will be the go-to person for questions and assistance, contributing to a warm, organized lobby experience.

Ideal candidates have outstanding customer service, strong communication and time-management skills, a professional appearance, and calmness in emergencies. Weekend overnights (Sat/Sun 10:00pm–6:00am) may be required.

Qualifications

• Outgoing, warm, friendly personality with strong customer service, communication and time management skills.
• Professional appearance and demeanor; ability to stay calm in emergency situations.
• Must be able to work independently.

Responsibilities

• Position involves general receptionist duties.
• You are the \

Skills

Customer service

Communication

Time management

Multitasking

Independent work

Calm under pressure

Education

High school diploma or equivalent

Tools

MS Word

Outlook

Excel

Job description

Posted Monday, August 31, 2026 at 10:00 AM

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:

You are the "go-to" person for residents, guests and team members who have questions or need assistance. Position involves general receptionist duties.

The candidate must have an outgoing, warm, friendly personality with strong customer service, communication and time management skills. This position requires professional appearance and demeanor. Must have the ability to stay calm in emergency situations.

Must be able to work independently.

Position available for every other weekend or every weekend,

Saturday & Sunday

Overnights

10:00pm-6:00am

Ideal candidate:

• Possess a high school diploma or equivalent
• Be proficient in MS Word, Outlook, Excel
• Be able to multitask
• Enjoy working with the elderly

Other Requirements:

• Customer service experience required.
• Must be dependable and display a positive attitude.
• Very competitive pay

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees.That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On-Demand Pay allows you to access pay as you earn it
• Employee Assistance Program
• Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy.