Front Desk

Touchmark; Meridian (ID); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid time off

Retirement plan

On-Demand Pay

Job summary

Touchmark at Meadow Lake Village in Meridian, Idaho, is seeking a part-time Front Desk associate to welcome residents and guests, answer phones, and coordinate front-desk activities. The role demands kindness, excellent communication, and the ability to handle multiple tasks in a busy retirement community.

Ideal candidates will have a high school diploma, at least two years of receptionist or concierge experience, and be available to work weekends and holidays.

Qualifications

• Be committed to 100% customer satisfaction.
• Have at least two years of receptionist/concierge experience in a busy setting.
• Be available to work weekends and holidays as needed and scheduled.
• Strong working knowledge of Microsoft Office applications and basic office equipment.
• Be able to physically cover the expanse of a large campus quickly.
• Have a clean driving record and a valid driver’s license.

Responsibilities

• Answer phone calls and greet residents and visitors.
• Serve as a first responder and liaison with emergency personnel.
• Coordinate communication between residents and team members.
• Know what is happening in every corner of the building to assist residents and staff.
• Support front desk operations during shifts.

Skills

Customer service

Multitasking

On-call flexibility

Communication

Emergency liaison

Education

High school diploma

Tools

Microsoft Office

Job description

ETHIC – Excellence, Teamwork, Hospitality, Integrity, And Compassion – Steadfastly Characterizes Our Mission To Continually Enrich The Daily Lives Of Residents. We Practice These Principles With Every Task And Interaction, From Personal Caregiver Assistance To Mowing The Grass. At Touchmark, We Say

Hospitality, compassion, excellence, teamwork, integrity – do these words mirror your professional outlook?

Front Desk (Part-time)

$18 per hour

We are looking for someone who is flexible and willing to be on call to cover both day and night shift as needed.

You must be willing to work weekends and holidays as scheduled.

Touchmark at Meadow Lake Village is Idaho’s premier full-service retirement community featuring active adult single-family and apartment homes, and a full range of services and care – from independent living to assisted living to memory care. Residents have access to such luxuries as restaurant-style dining, lounge and entertaining spaces, a park with a 9-hole golf course, a theater, and a Health & Fitness Club with an indoor pool and hot tub.

We are looking for someone passionate about both hospitality and customer service. Between answering phone calls, serving as a first responder and liaison between emergency personnel, helping to coordinate communication between residents and other team members, and generally knowing everything that’s going on in every corner of the building, our Front Desk team stays extremely busy!

The Ideal Candidate Will

• Be committed to and passionate about 100% customer satisfaction
• Possess a high school diploma or equivalent
• Be available to work weekends and holidays as needed and scheduled
• Have at least two years of experience as a receptionist/concierge in a busy setting, preferably in a hotel or similar hospitality environment
• Be excellent at handling multiple tasks simultaneously
• Have a strong working knowledge of Microsoft Office applications and basic office equipment
• Be able to physically cover the expanse of our large campus quickly, as needed
• Have a clean driving record and a valid driver’s license, as you will be operating Touchmark vehicles
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors

Benefits

• Paid time off
• Retirement plan
• On-Demand Pay allows you to access your pay as you earn it

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy.