Front Desk

Touchmark, LLC; Meridian, Northern (ID, KY); Hybrid; USD 21,000 - 29,000; Part time

Benefits offered by this job

Paid time off

On-Demand Pay

Job summary

Touchmark at Meadow Lake Village is Idaho's premier retirement community offering independent living to memory care. We seek a friendly Front Desk team member to handle reception, guest coordination, and resident support on a part-time basis.

The role requires weekend and holiday availability and on-call coverage for day and night shifts. A high school diploma and strong customer service skills are essential, with familiarity in Microsoft Office a plus.

Qualifications

• Be committed to 100% customer satisfaction.
• Be available to work weekends and holidays as needed and scheduled.
• Strong communication and phone etiquette are essential.

Responsibilities

• Answer phone calls and greet residents and visitors.
• Serve as a first responder and liaison with emergency personnel.
• Coordinate communication between residents and team members across the building.

Skills

Customer service

Hospitality

Teamwork

Calm under pressure

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

ETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:

Hospitality, compassion, excellence, teamwork, integrity - do these words mirror your professional outlook? If so, we would like to talk to you about joining our Front Desk team as a part-timeFront Desk team member!

$18 per hour

We are looking for someone who is flexible and willing to be on call to cover both day and night shift as needed.

You must be willing to work weekends and holidays as scheduled.

Touchmark at Meadow Lake Village is Idaho's premier full-service retirement community featuring active adult single-family and apartment homes, and a full range of services and care - from independent living to assisted living to memory care. Residents have access to such luxuries as restaurant-style dining, lounge and entertaining spaces, a park with a 9-hole golf course, a theater, and a Health & Fitness Club with an indoor pool and hot tub.

We are looking for someone passionate about both hospitality and customer service. Between answering phone calls, serving as a first responder and liaison between emergency personnel, helping to coordinate communication between residents and other team members, and generally knowing everything that’s going on in every corner of the building, our Front Desk team stays extremely busy!

The ideal candidate will:

• Be committed to and passionate about 100% customer satisfaction
• Possess a high school diploma or equivalent
• Be available to work weekends and holidays as needed and scheduled
• Have at least two years of experience as a receptionist/concierge in a busy setting, preferably in a hotel or similar hospitality environment
• Have a strong working knowledge of Microsoft Office applications and basic office equipment
• Be able to physically cover the expanse of our large campus quickly, as needed
• Have a clean driving record and a valid driver's license, as you will be operating Touchmark vehicles
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That's why we offer a competitive compensation and benefits package to our part-time team members, which includes:

• Paid time off
• On-Demand Pay allows you to access your pay as you earn it

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy.