Front Desk & Recruitment Support Specialist

Horan Hiring Solutions, LLC; Bay Shore (NY); On-site; USD 40,000 - 48,000; Full time

Job summary

Horan Hiring Solutions, LLC is seeking a Front Desk Receptionist in the New York area to manage front desk coverage and greet visitors. You will assist walk-in applicants, support staffing activities, and help with HHAexchange mobile ID setup and Viventium ESS access.

You will also handle mail, packages, and confidential information while coordinating with Recruitment, Staffing, HR, Intake, and other departments. Strong Spanish-speaking, communication, and organizational skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Spanish-speaking ability strongly preferred.
• Basic computer skills, including Microsoft Office and email.
• Familiarity with HHAexchange and Viventium ESS is a plus.
• Strong communication, organization, and multitasking skills.
• Professional demeanor, punctuality, reliability, and attention to detail.
• Ability to handle confidential information appropriately.

Responsibilities

• Greet visitors and answer calls, direct to appropriate departments, and take messages.
• Monitor emails and respond in a timely manner; assist Spanish-speaking callers as needed.
• Maintain an organized, professional reception area and ensure front desk coverage.
• Assist walk-in applicants and home health aides by directing them to Recruitment.
• Collect and forward recruitment documents, identify missing items, and communicate requirements.
• Assist with setting up HHAexchange mobile IDs and verify information.
• Support Staffing by contacting aides about open shifts and availability; relay responses to the coordinator.
• Provide basic Viventium ESS support and track users who have not completed setup.
• Receive, sort, and distribute mail; scan and email documents; manage packages and confidentiality.
• Close the office securely, ensuring documents and access points are safeguarded.

Skills

Communication

Organization

Multitasking

Spanish-speaking

Microsoft Office

Customer service

Confidentiality

Education

High school diploma or equivalent

Tools

HHAexchange

Viventium ESS

Job description

Horan Hiring Solutions, LLC is seeking a Front Desk Receptionist in the New York area to manage front desk coverage and greet visitors. You will assist walk-in applicants, support staffing activities, and help with HHAexchange mobile ID setup and Viventium ESS access.

You will also handle mail, packages, and confidential information while coordinating with Recruitment, Staffing, HR, Intake, and other departments. Strong Spanish-speaking, communication, and organizational skills are essential.