Bilingual Front Desk & Office Support Specialist

Food Management Search, Inc.; Bay Shore (NY); On-site; USD 45,000 - 52,000; Full time

Job summary

Food Management Search, Inc. is seeking a Front Desk Receptionist in New York to maintain front desk coverage, greet visitors, answer calls, and support recruitment.

You will assist walk-in applicants and aides, help with HHAexchange mobile IDs, provide basic Viventium ESS support, and manage mail, packages, and filing. This role requires professionalism and strong organizational skills.

Qualifications

• High school diploma or equivalent preferred.
• Previous receptionist or customer service experience preferred.
• Spanish-speaking ability strongly preferred.
• Basic computer skills, including Microsoft Office and email.
• Familiarity with HHAexchange and Viventium ESS is a plus.
• Strong communication, organization, and multitasking skills.

Responsibilities

• Greet visitors and answer calls professionally.
• Direct calls and emails to the correct departments and take messages.
• Assist walk-in applicants and home health aides by directing them to Recruitment.
• Collect recruitment documents and ensure they are organized and forwarded.
• Assist with HHAexchange mobile ID setup and verify information.
• Provide basic Viventium ESS support and troubleshoot access.
• Receive, sort, and distribute incoming mail and scan documents.
• Close the office securely and maintain confidentiality of documents.
• Communicate effectively with Recruitment, Staffing, HR, Intake, and other teams.
• Maintain organized records and protect confidential information.

Skills

Reception experience

Spanish-speaking

Microsoft Office

Communication skills

Confidentiality

Multitasking

Education

High school diploma

Tools

HHAexchange

Viventium ESS

Microsoft Office

Job description

Food Management Search, Inc. is seeking a Front Desk Receptionist in New York to maintain front desk coverage, greet visitors, answer calls, and support recruitment.

You will assist walk-in applicants and aides, help with HHAexchange mobile IDs, provide basic Viventium ESS support, and manage mail, packages, and filing. This role requires professionalism and strong organizational skills.