Bilingual Front Desk & Staffing Coordinator

RRC Solutions Group; Bay Shore (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

RRC Solutions Group in New York is seeking a Front Desk Receptionist to maintain front desk coverage, greet visitors, answer calls, and manage mail. You will support recruitment operations by guiding walk-ins and collecting documents, and assist with HHAexchange mobile ID setup and basic Viventium ESS support, including handling Spanish-speaking inquiries.

You will also support staffing coordination, monitor emails, and ensure a secure, organized office environment at closing, while protecting

Qualifications

• High school diploma or equivalent required or preferred.
• Previous receptionist or customer service experience preferred.
• Spanish-speaking ability strongly preferred.
• Basic computer skills, including Microsoft Office and email.
• Familiarity with HHAexchange and Viventium ESS is a plus.
• Strong communication, organization, and multitasking skills.
• Professional demeanor, punctuality, reliability, and attention to detail.
• Ability to handle confidential information appropriately.

Responsibilities

• Greet visitors, applicants, and employees professionally.
• Answer incoming calls, direct calls to appropriate departments, and take messages.
• Monitor and respond to emails in a timely manner.
• Assist walk-in applicants and aides by directing them to Recruitment.
• Collect recruitment documents and organize forwarding to Recruitment.
• Assist with HHAexchange mobile ID setup and verify information.
• Support Staffing team with open shifts, case coverage, and availability.
• Follow up on Viventium ESS setup and assist employees as needed.
• Receive, sort, and distribute incoming mail and scan documents.
• Notify staff of packages and distribute them to recipients.
• Ensure front desk is covered during business hours and secure at closing.

Skills

Bilingual Spanish

Customer service

Communication skills

Basic computer skills

Microsoft Office

Email management

Confidentiality

Punctuality

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Email

Job description

RRC Solutions Group in New York is seeking a Front Desk Receptionist to maintain front desk coverage, greet visitors, answer calls, and manage mail. You will support recruitment operations by guiding walk-ins and collecting documents, and assist with HHAexchange mobile ID setup and basic Viventium ESS support, including handling Spanish-speaking inquiries.

You will also support staffing coordination, monitor emails, and ensure a secure, organized office environment at closing, while protecting