Front Desk Receptionist – Visitor and Call Management

Staff Perm; Billerica (MA); On-site; USD 29,000 - 33,000; Full time

Job summary

Staff Perm in North Billerica, MA is seeking a Front Desk Receptionist to provide excellent visitor and call management in a professional office environment.

You will greet visitors, maintain visitor logs, answer and route calls, and respond to inquiries while supporting daily office tasks. This is a contract role with a daily schedule from 8:00am to 5:00pm, Monday through Friday, in a professional setting.

Qualifications

• High school diploma required.
• 1–2 years of related experience required.
• Ability to work under moderate supervision.
• Proficiency in relevant discipline attained or in progress.
• Typically reports to a supervisor or manager.

Responsibilities

• Greet visitors promptly and maintain detailed visitor logs.
• Answer incoming calls and route them correctly to appropriate personnel.
• Respond to internal and external inquiries with clear and accurate information.
• Assist with administrative tasks including booking meeting rooms, arranging transportation, and handling mail and packages.
• Support security procedures by issuing visitor badges or passes.

Education

High school diploma

Job description

We are seeking a Front Desk Receptionist to provide excellent visitor and call management in a professional office environment.

The Receptionist will serve as the welcoming face of the organization, greeting visitors, maintaining visitor logs, answering and routing calls accurately, and responding to inquiries. You will also support daily office operations through various administrative tasks.

Job Details

• LOCATION: North Billerica, MA 01862
• POSITION: Contract
• SCHEDULE: 8:00am to 5:00pm M-F
• PAY RATE: $22.00 hour

Responsibilities

• Greet visitors promptly and maintain detailed visitor logs.
• Answer incoming calls and route them correctly to appropriate personnel.
• Respond to internal and external inquiries with clear and accurate information.
• Assist with administrative tasks including booking meeting rooms, arranging transportation, and handling mail and packages.
• Support security procedures by issuing visitor badges or passes.

Required Qualifications

• High school diploma required.
• 1-2 years of related experience required.
• Ability to work under moderate supervision.
• Proficiency in relevant discipline attained or in progress.
• Typically reports to a supervisor or manager.

Preferred Qualifications

• Additional specialized training and/or certification is a plus.

All offers of employment are contingent upon successful completion of a background check and drug screening based on local, state, and federal laws.

Minor offenses will not necessarily disqualify a candidate and all situations are reviewed by HR for compliance with local laws and hiring requirements.