Front Desk & Visitor Experience Specialist

Staff Perm; Billerica (MA); On-site; USD 29,000 - 33,000; Full time

Job summary

Staff Perm in North Billerica, MA is seeking a Front Desk Receptionist to provide excellent visitor and call management in a professional office environment.

You will greet visitors, maintain visitor logs, answer and route calls, and respond to inquiries while supporting daily office tasks. This is a contract role with a daily schedule from 8:00am to 5:00pm, Monday through Friday, in a professional setting.

Qualifications

• High school diploma required.
• 1–2 years of related experience required.
• Ability to work under moderate supervision.
• Proficiency in relevant discipline attained or in progress.
• Typically reports to a supervisor or manager.

Responsibilities

• Greet visitors promptly and maintain detailed visitor logs.
• Answer incoming calls and route them correctly to appropriate personnel.
• Respond to internal and external inquiries with clear and accurate information.
• Assist with administrative tasks including booking meeting rooms, arranging transportation, and handling mail and packages.
• Support security procedures by issuing visitor badges or passes.

Education

High school diploma

Job description

Staff Perm in North Billerica, MA is seeking a Front Desk Receptionist to provide excellent visitor and call management in a professional office environment.

You will greet visitors, maintain visitor logs, answer and route calls, and respond to inquiries while supporting daily office tasks. This is a contract role with a daily schedule from 8:00am to 5:00pm, Monday through Friday, in a professional setting.