Front Desk & Member Sales Specialist

Planet Fitness - PF Baseline Fitness; Bismarck (ND); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Employee discounts

Flexible schedule

Free food & snacks

Dollars for Scholars

Employee Appreciation

Free membership

Health, dental, vision insurance

Critical illness insurance

Short-term disability insurance

Accident insurance

Voluntary life insurance

Pet insurance

HSA

Advancement opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Bismarck, ND is looking for a Customer Service Representative to greet members, assist with sign-ups and tours, and create a positive member experience through superior service.

Responsibilities include handling front desk tasks, answering calls, processing sign-ups and cancellations, updating member accounts and maintaining a clean club environment. Reports to Club Manager; flexible scheduling available.

Qualifications

• Minimum Qualifications: Honesty and good work ethic
• Minimum Qualifications: Strong customer service skills
• Minimum Qualifications: Basic computer proficiency

Responsibilities

• Greet potential members and provide a great customer experience
• Handle front desk tasks including answering calls and giving tours
• Assist in member check-ins, sign-ups, cancellations and updating member accounts
• Facilitate member services questions and forward to supervisor as needed
• Maintain neatness and cleanliness of the club

Skills

Customer service

Honesty

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in Bismarck, ND is looking for a Customer Service Representative to greet members, assist with sign-ups and tours, and create a positive member experience through superior service.

Responsibilities include handling front desk tasks, answering calls, processing sign-ups and cancellations, updating member accounts and maintaining a clean club environment. Reports to Club Manager; flexible scheduling available.