Front Desk Medical Office Specialist — Patient Care

Hackensack Meridian Health

Neptune Township (NJ)

On-site

USD 23,000 - 33,000

Full time

8 days ago

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Benefits offered by this job

Health, dental, vision benefits

Paid leave and retirement benefits

Tuition reimbursement

Flexible scheduling

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to provide front desk and administrative support in ambulatory settings. The role focuses on patient check-in/out, scheduling, registration, and post-visit follow-up to ensure a positive patient experience.

Responsibilities include greeting patients, collecting co-pays, entering data into EMR, coordinating referrals, and maintaining confidentiality.

Qualifications

High School diploma or GED required.
1+ years experience in a public/customer service setting.
Ability to multitask in a fast-paced environment with professional demeanor.
Ability to travel to various locations.
Reliable transportation.
Proficient in Microsoft Office and/or Google Suite.
Excellent written and verbal communication skills.

Responsibilities

Greets patients and visitors at the front desk with courteous, helpful service.
Manages check-in/check-out, collects copays, and verifies insurance information.
Enters patient demographics into the EMR and supports scheduling processes.
Handles communications (phone, email, EMR, RightFax) and escalates as needed.
Distributes mail and prepares necessary documents and reports.
Maintains patient confidentiality and protects sensitive information.
Supports practice operations and coordinates with the Practice Manager for issues.
Travel may be required to cover other locations.