Front Desk Medical Office Specialist — Patient Care

Hackensack Meridian Health; Neptune Township (NJ); Vor Ort; USD 23.000 - 33.000; Vollzeit

Benefits dieser Stelle

Health, dental, vision benefits

Paid leave and retirement benefits

Tuition reimbursement

Flexible scheduling

Zusammenfassung

Hackensack Meridian Health is seeking a Medical Office Specialist to provide front desk and administrative support in ambulatory settings. The role focuses on patient check-in/out, scheduling, registration, and post-visit follow-up to ensure a positive patient experience.

Responsibilities include greeting patients, collecting co-pays, entering data into EMR, coordinating referrals, and maintaining confidentiality.

Qualifikationen

• High School diploma or GED required.
• 1+ years experience in a public/customer service setting.
• Ability to multitask in a fast-paced environment with professional demeanor.
• Ability to travel to various locations.
• Reliable transportation.
• Proficient in Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Aufgaben

• Greets patients and visitors at the front desk with courteous, helpful service.
• Manages check-in/check-out, collects copays, and verifies insurance information.
• Enters patient demographics into the EMR and supports scheduling processes.
• Handles communications (phone, email, EMR, RightFax) and escalates as needed.
• Distributes mail and prepares necessary documents and reports.
• Maintains patient confidentiality and protects sensitive information.
• Supports practice operations and coordinates with the Practice Manager for issues.
• Travel may be required to cover other locations.

Kenntnisse

Customer service

Multitasking

Time management

Communication

Ausbildung

High School Diploma / GED

Associates Degree

EMR/EHR experience

Tools

Microsoft Office

Google Suite

EMR/EHR software

Jobbeschreibung

Hackensack Meridian Health is seeking a Medical Office Specialist to provide front desk and administrative support in ambulatory settings. The role focuses on patient check-in/out, scheduling, registration, and post-visit follow-up to ensure a positive patient experience.

Responsibilities include greeting patients, collecting co-pays, entering data into EMR, coordinating referrals, and maintaining confidentiality.