Patient Access & Front Desk Specialist

Hackensack Meridian Health; Haddonfield (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory offices with front desk operations, scheduling, registration, and check-out processes. You will ensure a positive patient experience, accurate data entry in EMR, and effective communication with patients and staff.

The role emphasizes confidentiality, attention to detail, and the ability to handle multiple tasks in a busy healthcare setting while delivering high-quality care and service.

Qualifications

• High School diploma or GED required or equivalent.
• 1+ year experience in customer-facing role.
• Ability to multitask in a fast-paced environment and manage priorities.

Responsibilities

• Greet and assist patients and visitors with a courteous, helpful demeanor.
• Manage front desk operations including check-in/check-out and scheduling.
• Enter patient information accurately into EMR and verify insurance details.
• Process payments and maintain daily cash deposits; ensure confidentiality.

Skills

Customer service

Multi-tasking

Written and verbal communication

Attention to detail

Computer skills

Education

High School diploma or GED

Associates Degree preferred

Tools

Microsoft Office

Google Workspace

EMR/EHR systems

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory offices with front desk operations, scheduling, registration, and check-out processes. You will ensure a positive patient experience, accurate data entry in EMR, and effective communication with patients and staff.

The role emphasizes confidentiality, attention to detail, and the ability to handle multiple tasks in a busy healthcare setting while delivering high-quality care and service.